eCoach is currently undergoing a significant design overhaul which
means that some functionality may be slightly different to the descriptions
in our FAQS / knowledge base. If you have a question that you can’t find the
answer to please contact using the chat window (bottom right)

Can we remove or customise the Kevin popups?

Yes – eCoach comes pre-loaded with a range of fun feedback pop-ups using our mascot, Kevin E. Coach.

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We understand that Kevin isn’t everyone’s cup of tea, so we’ve designed the platform in a way that lets you create your own feedback notifications…

Customisable feedback popups

From this screen (from the Account > Customise Menu option) it’s possible to add your own images, logos, slogans or animated GIFS.


You can also customise the feedback messages included with each feedback pop-pop:

Edit Feedback popup

in Campus SettingsCustomisation

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