means that some functionality may be slightly different to the descriptions
in our FAQS / knowledge base. If you have a question that you can’t find the
answer to please contact using the chat window (bottom right)
Can we remove or customise the Kevin popups?
Yes – eCoach comes pre-loaded with a range of fun feedback pop-ups using our mascot, Kevin E. Coach.
We understand that Kevin isn’t everyone’s cup of tea, so we’ve designed the platform in a way that lets you create your own feedback notifications…
From this screen (from the Account > Customise Menu option) it’s possible to add your own images, logos, slogans or animated GIFS.
You can also customise the feedback messages included with each feedback pop-pop: